A Study towards Implementation of Public Hub Transportation: A Case Study of Penang Central

Abstract

Public transport hubs are infrastructures meant to be easily accessed by the citizens. The location of hub should be close with other interconnected links to minimize the fare rates that need to be paid by commuters to reach their next modes. This paper discusses the available literature on transportation network systems, validating the application of the ‘Hub Concept’ in reorganizing transportation network in urban areas. This paper also highlights the general account and previous experiences of the hub service level to be implemented at Penang Central and designing an efficient public transportation network in selected area. This shows that most of the respondents who use public transport as their modes of transportation agreed and satisfied with the service level at Penang Central. The passengers/users also agreed with the questions provided. This will help to support the implementation of public transportation hub in that area. The efficiency of a hub not only falls under the facilities provided but it also involves the behavior of operators/workers who serve the passengers at the hub. As the population of the Penang area increases by the year, the need for transportation is indeed important. The Penang Central will benefit the investors who already performed entire fundamental logistics solution and facilities and services on air, land and sea. Last but not least, the study firmly indicates the need for integrated and sustainable public transportation system for northern Peninsular Malaysia. Keywords : Public Transport; Hub and Spoke Concept